Customer testimonials and feedback

Mrs McCaighy, Wetherby. Property type: Detached bungalow
How helpful did you find the original report was in identifying the cause of the problem and recommending a solution:
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Do you have any comments about the report and quotation?:

"Made sense the reasons given as to what was causing condensation problems."

How satisfied were you with the way the systems were installed:
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Have the systems we have installed resolved your damp and condensation problems:
Not at all
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Mostly
Completely
Do you have any comments about the systems we installed and the impact they have had on air quality, condensation and mould :

"Bathroom fan very good, the damp moist air that was left in bathroom after using shower is no longer there. Not had any black mould spots up to now in front bedrooms since trickle vents were installed . Stale air smell when entering home has gone."

Any other comments:
"Just thank you and would definitely use your company again and would not hesitate to recommend."
Mr Leake, Kippax. Property type: Semi-detached bungalow
How helpful did you find the original report was in identifying the cause of the problem and recommending a solution:
Not at all
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To some extent
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Do you have any comments about the report and quotation?:
How satisfied were you with the way the systems were installed:
Not at all
Slightly
To some extent
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Very
Have the systems we have installed resolved your damp and condensation problems:
Not at all
Slightly
To some extent
Mostly
Completely
Do you have any comments about the systems we installed and the impact they have had on air quality, condensation and mould :

"The solutions suggested and the systems that were installed have been a total success - albeit the system has not seen a winter yet - but I have no reason to believe that my damp and mould problem has been resolved."

Any other comments:

"The measure of a company is not how it performs when things go as planned - but how it performs when things go wrong. You and your staff have gone out of your way to resolve my problems and upgrade my systems to my complete satisfaction. I would have no problem recommending you to anyone - first class! "

Mrs McGill, Leeds. Property type: Detached bungalow
How helpful did you find the original report was in identifying the cause of the problem and recommending a solution:
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Slightly
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Do you have any comments about the report and quotation?:
"We were very impressed with the report,and the quotation"
How satisfied were you with the way the systems were installed:
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Slightly
To some extent
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Very
Have the systems we have installed resolved your damp and condensation problems:
Not at all
Slightly
To some extent
Mostly
Completely
Do you have any comments about the systems we installed and the impact they have had on air quality, condensation and mould :

"We are very happy to say the air quality is greatly improved,the condensation and mold seems to have gone altogether(although we will have a better idea come winter)."

Any other comments:
Mr McLaren, Leeds. Property type: Second floor flat

Owners comments: "Thank you for your recent visit to install Trickle Vents to the said flat. They have made a great improvement to the air quality and a reduction in humidity"

Mrs Ibbotson, Yeadon. Property type: End terrace victorian house
How helpful did you find the original report was in identifying the cause of the problem and recommending a solution:
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To some extent
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Very
Do you have any comments about the report and quotation?:
"Very thorough and professional"
How satisfied were you with the way the systems were installed:
Not at all
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Very
Have the systems we have installed resolved your damp and condensation problems:
Not at all
Slightly
To some extent
Mostly
Completely
Do you have any comments about the systems we installed and the impact they have had on air quality, condensation and mould :
"Overall significant improvement but still mould in one room"
Any other comments:
Mrs Newland, landlord of semi-detached house in Leeds

Landlord comments "We visited the house at the weekend and were pleased to hear from Christina and Jonathan that they are very pleased that there is no sign of any condensation since you carried out the works."

Mr Forggett, Monk Fryston. Property type: Semi-detached bungalow.
How helpful did you find the original report was in identifying the cause of the problem and recommending a solution:
Not at all
Slightly
To some extent
Quite
Very
Do you have any comments about the report and quotation?:
How satisfied were you with the way the systems were installed:
Not at all
Slightly
To some extent
Quite
Very
Have the systems we have installed resolved your damp and condensation problems:
Not at all
Slightly
To some extent
Mostly
Completely
Do you have any comments about the systems we installed and the impact they have had on air quality, condensation and mould :
"Very happy with the system it's has done it's job brilliantly. I couldn't be more impressed with the service offered. "
Any other comments:
Mr Barlow, Leeds. Property type: Duplex apartments

Owner's comments: "I have to say we have really noticed the difference in air quality. It's surprising actually, it just feels fresher in the house. There was a little condensation on the bedroom window on day 1 still but there has been none since. I'm just slowly working may way round clleaning the mold from the areas where it had been accumilating but am feeling confident that it will not return."

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Too much humidity and not enough ventilation
= damp, condensation & mould

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